Typeform Feedback Workflow
This workflow automatically collects course feedback through an online form, intelligently categorizes it, and stores it in different spreadsheets, significantly improving the management efficiency of feedback data. Users can easily access both positive and negative feedback, allowing them to optimize course design and improve products. It is suitable for educational training institutions, course developers, and product managers, helping them quickly organize and analyze user opinions, reduce the tediousness of manual processing, and enhance work efficiency.
Workflow Name
Typeform Feedback Workflow
Key Features and Highlights
This workflow automatically collects course feedback via Typeform forms and intelligently categorizes the feedback based on usefulness ratings. Positive and negative feedback are stored separately in different Google Sheets spreadsheets, enabling automated organization and archiving of feedback data.
Core Problem Addressed
It solves the challenges of cumbersome feedback data collection and inefficient classification and organization. By eliminating manual filtering and data entry processes, it significantly improves the efficiency and accuracy of feedback data management.
Application Scenarios
Ideal for educational institutions, course designers, product managers, and others who need to collect and analyze user feedback—especially when gathering course or product satisfaction and improvement suggestions through online surveys.
Main Process Steps
- Typeform Trigger: Listens for submissions of a specified Typeform form to automatically trigger the workflow.
- Set Node: Extracts and organizes key fields from the feedback, such as course usefulness rating and comments.
- IF Condition Node: Determines whether the feedback is positive or negative based on whether the usefulness rating is greater than or equal to 3.
- Google Sheets Node: Appends positive feedback to the positive feedback spreadsheet and negative feedback to the negative feedback spreadsheet, achieving categorized storage.
Involved Systems or Services
- Typeform (online form for feedback collection)
- Google Sheets (storage and categorization of feedback data)
Target Users and Value
- Educational institutions and course developers: Automate the collection and classification of learner feedback to support course optimization.
- Product managers and user experience teams: Efficiently manage user feedback and quickly identify areas for improvement.
- Any organization or team that collects feedback via surveys and requires categorized management of responses, enhancing data processing automation and reducing manual labor costs.