Intelligent Virtual Assistant Angie: Multi-Channel Voice and Text Interaction Automation Workflow

This workflow primarily provides users with intelligent virtual assistant services. It receives voice and text messages in real-time through Telegram, supports voice-to-text conversion, and utilizes the GPT-4 model for conversation and information queries. It can automatically access Gmail, Google Calendar, and the Baserow database to quickly provide email summaries, schedule arrangements, and task information, ensuring coherence in conversations and personalized responses. Overall, it enhances the user's work efficiency in multi-channel information interactions.

Tags

Smart AssistantSpeech to Text

Workflow Name

Intelligent Virtual Assistant Angie: Multi-Channel Voice and Text Interaction Automation Workflow

Key Features and Highlights

This workflow integrates real-time reception and processing of Telegram voice and text messages, supporting speech-to-text conversion and leveraging the OpenAI GPT-4 model for intelligent conversations and information extraction. It can automatically query unread Gmail emails, Google Calendar events, and tasks and contacts stored in the Baserow database, delivering precise and efficient smart assistant services. A contextual memory window ensures coherent dialogues and personalized responses.

Core Problems Addressed

It resolves the complexity and fragmentation of multi-channel (voice and text) information interactions by automating intelligent queries and real-time feedback for emails, calendar events, tasks, and contacts, significantly enhancing productivity for individuals and teams.

Application Scenarios

  • Enterprises or individuals quickly retrieving email summaries, schedules, and pending tasks via Telegram voice or text.
  • Customer service or assistant bots automatically handling natural language requests from clients or employees.
  • Mobile work environments requiring integrated queries across multiple systems.
  • Scenarios combining speech-to-text needs with intelligent Q&A capabilities.

Main Workflow Steps

  1. Monitor Telegram Messages: Real-time triggering upon receiving voice or text messages.
  2. Text Content Determination: Identify whether the message is empty or a voice message.
  3. Retrieve and Transcribe Voice Files: Perform speech-to-text conversion on voice messages using OpenAI services.
  4. Unified Text Processing: Forward text messages (including transcriptions) to the intelligent assistant.
  5. Intelligent Understanding and Querying: Generate smart responses based on the GPT-4 model combined with data from Gmail, Google Calendar, and Baserow task and contact databases.
  6. Contextual Memory Support: Store conversation context in a memory buffer to enhance dialogue coherence.
  7. Result Feedback: Return the assistant’s replies to users via Telegram messages.

Involved Systems and Services

  • Telegram API: Message monitoring and sending
  • OpenAI API (GPT-4 model and speech-to-text): Intelligent comprehension, dialogue generation, and voice transcription
  • Gmail API: Access unread email content
  • Google Calendar API: Query calendar events
  • Baserow API: Access task and contact databases

Target Users and Value Proposition

  • Business professionals needing quick access to emails, schedules, and tasks via voice or text anytime.
  • Teams and personal assistants pursuing efficient office workflows and integrated information management.
  • Developers and enterprises aiming to build intelligent multi-channel interaction bots.
  • Users requiring smart transcription of voice messages combined with multi-source data-driven Q&A.

By integrating multiple systems with intelligent dialogue capabilities, this workflow creates Angie, an around-the-clock, comprehensive intelligent virtual assistant that greatly enhances users’ work efficiency and information access experience.

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