Automated Notification Workflow for Periodic Meeting Feedback Collection
This workflow is triggered automatically at scheduled intervals to extract meeting-related information from Google Sheets and send personalized feedback invitation messages to a Mattermost group, including a link to the feedback form. This process significantly enhances the efficiency of feedback collection, ensuring that relevant personnel are promptly reminded to fill out the feedback after the meeting, addressing issues of oversight and delays commonly found in traditional methods. It is suitable for collecting feedback after corporate meetings, training sessions, and events.
Workflow Name
Automated Notification Workflow for Periodic Meeting Feedback Collection
Key Features and Highlights
This workflow enables time-based automatic triggering to read relevant information of specified meetings directly from Google Sheets. It sends customized feedback invitation messages to designated Mattermost channel groups, including clickable links to feedback forms. This significantly enhances the efficiency of feedback collection and improves the user experience.
Core Problems Addressed
Traditional feedback collection often relies on manual reminders, which can lead to omissions or delays. This workflow ensures timely reminders for all relevant members to submit feedback after meetings by leveraging scheduled triggers and automated message delivery, thereby improving both feedback response rates and quality.
Application Scenarios
- Collecting follow-up feedback after regular corporate meetings or training sessions
- Conducting user satisfaction surveys post-events
- Gathering opinions and improvement suggestions after team project meetings
Main Process Steps
- Scheduled Trigger (Cron Node): Automatically initiates the workflow at 5:00 PM on September 28th every year.
- Data Retrieval (Google Sheets Node): Fetches the current meeting’s name, Mattermost channel ID, and feedback form link from the "Sessions" worksheet in the specified Google Sheets file.
- Notification Sending (Mattermost Node): Posts a feedback invitation message containing the meeting name and feedback form link to the corresponding Mattermost channel.
Involved Systems or Services
- Google Sheets: Serves as the data source storing meeting information and feedback form links.
- Mattermost: Team communication platform used to send feedback invitations and collect user responses.
- Cron Scheduler: Enables automatic, time-based triggering of the workflow.
Target Users and Value Proposition
Ideal for internal corporate managers, project leaders, event organizers, and others who need to regularly collect feedback from meeting participants. This workflow enhances automation in feedback collection, reduces manual intervention, and ensures that critical feedback information is delivered promptly and accurately to every member, supporting continuous improvement and boosting team collaboration efficiency.