Automated Multi-Email Phishing Detection and Jira Ticket Generation
This workflow implements real-time monitoring of new emails in Gmail and Microsoft Outlook, automatically identifying potential phishing emails. Through email content screenshots and AI intelligent analysis, it generates detailed phishing email risk reports and automatically creates Jira tickets with the email screenshots attached, assisting the security team in responding quickly. The fully automated process significantly enhances the efficiency of phishing email identification and processing speed, making it suitable for enterprise security operations, IT support, and medium to large organizations, thereby achieving standardized management of email security incidents.
Tags
Workflow Name
Automated Multi-Email Phishing Detection and Jira Ticket Generation
Key Features and Highlights
This workflow enables real-time monitoring and automated processing of new emails across Gmail and Microsoft Outlook accounts. It converts email content into screenshots and leverages AI (ChatGPT-4) for phishing email analysis. Detailed Jira tickets are automatically generated, including the email screenshots to assist security teams in rapid response. The fully automated process significantly enhances the efficiency and speed of phishing email identification and handling.
Core Problems Addressed
- Automated monitoring of multiple email accounts (Gmail and Outlook) to capture potential phishing emails
- Accurate phishing risk assessment through AI-driven analysis of email headers and content
- Rapid creation of Jira issues containing comprehensive email details and analysis reports, optimizing security incident tracking and resolution
- Visual representation of emails (via screenshots) to help security teams intuitively understand email content and improve judgment accuracy
Use Cases
- Automated phishing email monitoring and incident response for enterprise information security teams
- IT support teams quickly capturing and handling emails related to security threats
- Organizations requiring security analysis and automated ticket management for emails from multiple mailboxes
Main Process Steps
- Email Trigger
- Real-time monitoring of new emails in each mailbox using “Gmail Trigger” and “Microsoft Outlook Trigger” nodes (polling every minute).
- Email Data Extraction and Variable Assignment
- Extract key fields such as subject, recipients, body, and email headers from each email and standardize their format for storage.
- Email Screenshot Generation
- Use the hcti.io API to convert the email’s HTML content into an image, preserving the visual layout of the email.
- Email Header Formatting
- Parse Outlook email headers and structure critical information for subsequent analysis.
- AI-Powered Analysis
- Utilize the ChatGPT-4 model to analyze the email screenshot and header information, automatically generating a phishing risk assessment report.
- Jira Ticket Creation and Attachment Upload
- Automatically create Jira issues based on the analysis results, including detailed email information and AI conclusions, with attached email screenshots to facilitate swift follow-up by security teams.
Involved Systems and Services
- Gmail (email retrieval via Gmail Trigger node)
- Microsoft Outlook (email and header retrieval via Outlook Trigger and Microsoft Graph API)
- hcti.io (HTML-to-image API for generating email screenshots)
- OpenAI ChatGPT-4 (AI model for phishing risk analysis of email content and headers)
- Jira Software Cloud (automated creation of phishing email handling tickets and attachment uploads)
Target Users and Value
- Enterprise security operations teams: Automate phishing email detection to reduce manual investigation workload and accelerate incident response.
- IT support and operations personnel: Quickly access detailed phishing email information and analysis to take timely action.
- Developers and automation engineers: Extend this workflow to integrate additional mailboxes or security systems for comprehensive email security management.
- Medium to large organizations: Ensure standardized handling and tracking of email security incidents through automation, enhancing overall security management capabilities.
Error Notification Email Workflow
The main function of this workflow is to implement automated error notifications by capturing error information from other workflows and sending emails in real-time, ensuring that relevant personnel are informed of issues as soon as they arise. It can record the names of failed workflows, execution links, error nodes, and error stacks, effectively enhancing response speed and problem-solving efficiency. This ensures the stable operation of automated processes and reduces business risks caused by undetected errors. It is suitable for use by developers and operations teams.
Fastmail Masked Email Auto-Creation Workflow
This workflow automates the creation of masked email addresses. Users can quickly generate masked emails with custom descriptions and statuses by sending requests through a specified Webhook. It simplifies the processes of privacy protection, spam prevention, and temporary email management, making it suitable for individual users, developers, and marketing teams. This enhances work efficiency, ensures email security, and flexibly responds to diverse usage scenarios.
Very Simple Human-in-the-Loop Email System with AI and IMAP
This workflow implements automatic email reception, AI intelligent summarization, and automated reply drafting through the IMAP protocol, combined with human review, to build an efficient "human-machine collaboration" email processing system. It can quickly read new emails, generate professional and concise reply texts, and ensure the accuracy and quality of replies through human review. This system greatly enhances the efficiency of email processing and is suitable for scenarios such as corporate customer service and sales teams that require quick responses and high-quality communication.
ChatGPT Email Assistant for Automated Replies and Feedback Storage in Google Sheets
This workflow aims to significantly enhance the efficiency and quality of email processing through intelligent automated replies and feedback collection. It can automatically monitor new emails in a designated inbox, generate reply content using AI, and embed feedback links for user evaluation. All email content, AI replies, and user feedback will be synchronized and stored in Google Sheets, allowing for unified data management and facilitating subsequent analysis. It is suitable for teams and individuals looking to optimize customer service and office automation.
Intelligent Cold Email Reply Screening and Automated Deal Creation in CRM Workflow
This workflow automatically monitors replies to cold emails and uses AI technology to intelligently assess customer intent, quickly filtering out high-value leads and automatically creating transaction records in the CRM system. It supports the simultaneous management of multiple Gmail accounts, effectively enhancing the sales team's work efficiency, reducing the time cost of manual screening, ensuring timely synchronization of customer information, and helping businesses follow up on potential customers more accurately to optimize lead conversion rates.
PayPal Payment Completion Automation and Customer Email Notification Workflow
This workflow primarily automates the processing of completed PayPal payment events, efficiently retrieving order details and sending personalized thank-you emails. By automatically filtering product links and converting order data into attachable binary files, it ensures that customers receive thank-you letters and related download resources promptly after completing their payment. This process significantly enhances order processing efficiency and customer satisfaction for online merchants, reducing the need for manual intervention, and is suitable for e-commerce platforms and digital product sellers.
MCP_GMAIL
This workflow integrates Gmail functionality, supporting the sending, replying to, and retrieving of email content, and can trigger subsequent automated actions based on the email content. Through secure OAuth2 authentication, users can efficiently manage email communications, enhancing communication efficiency and reducing issues of missed messages and delayed responses. It is suitable for customer support, sales, and internal process automation, helping businesses achieve digital transformation and improve service quality and response speed.
IMAP Email Reading Automation
This workflow automatically connects to the email account via the IMAP protocol, allowing real-time reading of new email content while ensuring secure access. It effectively reduces the time and effort spent on manually checking emails, improving the efficiency and accuracy of email processing. It is suitable for teams in customer service, sales, IT operations, and more, helping to quickly respond to customer needs, capture potential client information, or monitor alert emails, thereby achieving automated email processing and enhancing overall work efficiency.