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Connect Airtable Contacts to telli for Automated AI Voice Call Scheduling

This workflow automates the synchronization of contact information from Airtable to the Telli platform and utilizes its AI voice agent to automatically schedule phone calls. This automation significantly reduces the tediousness of manual input and scheduling, enhancing outbound call efficiency and customer response speed. It is suitable for scenarios such as sales and customer service that require efficient management of phone communications. Through this system, users can better collect customer feedback, send appointment reminders, and follow up with potential clients, optimizing the overall communication experience.

Workflow Diagram
Connect Airtable Contacts to telli for Automated AI Voice Call Scheduling Workflow diagram

Workflow Name

Connect Airtable Contacts to telli for Automated AI Voice Call Scheduling

Key Features and Highlights

This workflow enables automatic synchronization of contacts from Airtable to the telli platform and leverages telli’s AI voice agent to schedule phone calls automatically. By automating data transfer and call scheduling, it significantly reduces manual effort, minimizes human errors, and achieves efficient customer communication management.

Core Problems Addressed

It solves the challenge of manual synchronization between CRM contact data and outbound calling systems, eliminating tedious and repetitive manual data entry and call scheduling tasks, thereby enhancing outbound calling efficiency and customer response speed.

Use Cases

  • Sales Lead Qualification: Automatically follow up with newly added potential customers via phone calls.
  • Appointment Reminders: Automatically notify customers of upcoming appointments.
  • Customer Feedback Collection: Automatically conduct follow-up calls after product delivery or service completion.

Main Workflow Steps

  1. Use the “Airtable Trigger” node to monitor newly created contact records in Airtable in real-time.
  2. Send contact information to telli’s /add-contact API endpoint via an HTTP request node to add contacts automatically.
  3. Subsequently, call telli’s /schedule-call API endpoint to automatically schedule AI voice agent calls based on the added contacts.

Involved Systems or Services

  • Airtable: Serves as the CRM system storing contact information.
  • telli AI Voice Platform: Provides intelligent voice agents and call scheduling APIs.
  • n8n Automation Platform: Builds and executes the entire automated workflow.

Target Users and Value Proposition

Ideal for sales teams, customer service departments, and any enterprises or organizations requiring bulk management of customer phone communications. This workflow enables seamless integration between CRM and intelligent outbound calling systems, greatly improving customer communication efficiency, optimizing customer experience, and freeing up human resources.