LogiGreenTrack — Real-Time Logistics Delivery Tracking Assistant

Workflow Name

Key Features and Highlights

The LogiGreenTrack workflow interacts with delivery drivers via a Telegram bot to enable real-time collection and management of delivery information. Drivers can submit shipment tracking numbers, GPS locations, and cargo photos through simple command operations. The system automatically handles data storage, image uploading and sharing, email notifications, and other tasks. This workflow integrates Telegram, Google Drive, Google Sheets, and Gmail services to provide end-to-end delivery tracking and information synchronization.

Key highlights include:

Multi-turn conversational interaction that intelligently recognizes driver status and guides them step-by-step through data entry
Automatic uploading of cargo photos to Google Drive with generation of shareable public links
Real-time recording of delivery time, location, and photos for transparent management
Automated delivery confirmation emails sent to the logistics team to enhance communication efficiency
Global static data management to track user states, supporting concurrent operations by multiple drivers

Core Problems Addressed

In traditional logistics delivery, driver feedback is often delayed, data is fragmented, and communication efficiency is low, resulting in difficulties tracking deliveries and delayed exception handling. LogiGreenTrack solves these pain points by automating workflows and integrating multiple systems, streamlining data collection, reducing information transmission delays, and simplifying management. This enhances delivery process visibility and responsiveness.

Application Scenarios

Real-time tracking of delivery status for logistics companies
Optimizing last-mile delivery management for e-commerce platforms
Monitoring driver delivery behavior for fleet management centers
Remote collection of on-site delivery information across various supply chain segments

Main Process Steps

Initiate Process: Drivers send commands to the Telegram bot, such as /addShipment, to start a new delivery task.
Enter Shipment Number: The bot prompts the driver to input the shipment tracking number and saves the information.
Collect GPS Location: The bot requests the driver to share their current GPS location; the system records the latitude and longitude data.
Upload Cargo Photos: Drivers upload cargo photos via Telegram; images are automatically saved to Google Drive with generated shareable links.
Confirm and Notify: The system compiles all information, sends delivery details confirmation to the driver, and automatically emails the logistics team via Gmail.
Clear Status: After completing data entry, the system clears the driver’s status markers to prepare for new tasks.

Involved Systems and Services

Telegram: Interaction entry point for receiving driver commands and information, sending instructions and feedback messages
Google Drive: Storage and sharing of cargo photos
Google Sheets: Structured storage of delivery record data for subsequent analysis and querying
Gmail: Automated sending of delivery confirmation emails to the logistics team

Target Users and Value

Logistics dispatchers: Real-time visibility into delivery progress and rapid response to exceptions
Drivers and delivery personnel: Simplified data uploading via chat commands, reducing operational complexity
Supply chain managers: Improved delivery process transparency and data accuracy
Enterprise IT teams: Rapid deployment of customized delivery management systems using automation tools

By seamlessly integrating multi-platform services and intelligent state management, the LogiGreenTrack workflow delivers an efficient, transparent, and user-friendly delivery tracking solution, empowering logistics enterprises to achieve digital transformation and service upgrades.