This workflow automates the process of capturing and following up on potential customer information. It receives data in real-time, backs it up to Google Sheets, synchronizes it with FluentCRM, and sends welcome emails and personalized WhatsApp messages, ultimately updating the customer status to "Customer." It addresses issues such as information loss, reduces manual data entry, and improves response rates, making it suitable for marketing and sales teams that need to interact with potential customers through multiple channels, thereby enhancing customer management and conversion efficiency.